الشحن

Last Updated: September 22, 2026

At 11Kora, we ship football boots to customers worldwide. Please review the information below before placing your order.

1. Order Processing

Orders are typically processed within 3–5 business days after payment has been successfully received.

During busy periods, product launches, promotions, or high-volume sales, processing may take longer than usual.

Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking information.

2. Delivery Times

After your order has been shipped, estimated delivery times are generally:

7–12 business days worldwide.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your destination, shipping carrier, customs clearance, holidays, weather, and other circumstances outside our control.

3. Worldwide Shipping

We currently offer shipping to customers internationally.

Shipping availability and delivery times may vary depending on the destination. If your country or address is unavailable at checkout, please contact our support team before placing your order.

4. Tracking Your Order

Once your order has been shipped, tracking information will be sent to the email address provided during checkout.

You may also use our Track My Order page to check the latest available shipping information.

Please allow some time for tracking information to update after your order has been dispatched.

5. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any customs duties, taxes, or additional fees charged by your country's authorities are the responsibility of the customer.

11Kora does not control these charges and cannot guarantee whether additional fees will apply to your order.

6. Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned, delayed, or otherwise affected because an incorrect or incomplete address was provided, additional shipping costs may apply to resend the order.

Please contact us as soon as possible if you notice an error in your shipping information.

7. Shipping Delays

While we work to process and ship orders as quickly as possible, delays can occasionally occur due to:

High order volumes
Shipping carrier delays
Customs processing
Weather conditions
Public holidays
Incorrect or incomplete address information
Circumstances outside our control

If your order is delayed, please contact our support team with your order number so we can assist you.

8. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order number and relevant photos or tracking information.

We will review the shipment and work with the appropriate shipping provider to determine the next steps.